Question 1

What areas in Central Ohio do you serve?

Accepted Answer

Allegiant Plumbing proudly serves Columbus, Ohio, and surrounding Central Ohio communities including Dublin, Westerville, Reynoldsburg, Grove City, Hilliard, and more. If you're unsure if we cover your specific location, please call us at (614) 824-5002 to confirm.

Question 2

Is Allegiant Plumbing Services licensed and insured in Ohio?

Accepted Answer

Absolutely. Allegiant Plumbing is fully licensed (OH License #47909) and insured. All our plumbers are certified professionals, ensuring your service is compliant with all local codes and safety standards for your peace of mind.

Question 3

What types of plumbing services do you offer?

Accepted Answer

We provide a comprehensive range of residential and commercial plumbing services. This includes leak repairs, drain cleaning, fixture installation (toilets, faucets, sinks), water heater services (tank and tankless), sump pump installation and repair, main water line and sewer line services, gas line services, kitchen and bathroom remodeling plumbing, and new construction plumbing.

Question 4

Do you offer emergency plumbing services in Columbus?

Accepted Answer

Yes, we understand plumbing emergencies don't wait. We offer emergency plumbing services for urgent issues like burst pipes, severe leaks, sewer backups, and no hot water. Call us immediately at (614) 824-5002 for prompt assistance and someone will be in touch with you shortly.

Question 5

How can I schedule a plumbing service appointment?

Accepted Answer

Scheduling is easy! You can book online through our website by clicking the 'Book Online' button, or you can call our office directly at (614) 824-5002 during business hours to speak with our friendly customer service team.

Question 6

What are your standard business hours?

Accepted Answer

Our standard office hours are Monday to Friday, 8:00 AM to 4:30 PM. We do offer emergency services within these hours. Please call for availability.

Question 7

Do you provide free estimates for plumbing work?

Accepted Answer

For many common plumbing repairs and installations, we can often provide a general estimate over the phone. For more complex issues, larger projects, or diagnostics, an on-site assessment by one of our expert plumbers is typically needed to give you an accurate, detailed quote. Contact us to discuss your specific needs.

Question 8

What payment methods do you accept?

Accepted Answer

We accept various payment methods for your convenience, including major credit cards (Visa, MasterCard, American Express, Discover), checks, and cash. Payment is typically due upon completion of service.

Question 9

What are the signs I need a new water heater?

Accepted Answer

Common signs include inconsistent hot water, rusty or discolored water, strange noises (rumbling, popping), leaks around the unit, or if your water heater is older than 10-12 years. An inspection can determine if repair or replacement is best.

Question 10

What's the difference between a tank and tankless water heater?

Accepted Answer

Traditional tank water heaters store a large volume of hot water. Tankless (on-demand) water heaters heat water directly as you need it, offering energy savings and endless hot water. We can help you decide which is best for your Columbus home.

Question 11

How often should my water heater be maintained?

Accepted Answer

Annual maintenance is recommended for most water heaters. This includes flushing the tank to remove sediment (for tank models), checking the anode rod, and inspecting for any potential issues. Regular maintenance can extend its lifespan and improve efficiency.

Question 12

What causes clogged drains?

Accepted Answer

Drains can clog due to a buildup of hair, soap scum, grease, food particles, foreign objects, or even tree root intrusion in the main sewer line. Regular preventative cleaning and plumbing maintenance can help avoid major blockages. Contact us for a drain cleaning service today.

Question 13

Do you offer sewer line camera inspections?

Accepted Answer

Yes, we use advanced sewer line camera inspection technology to accurately diagnose problems within your sewer lines without extensive digging. This helps us identify blockages, cracks, root intrusion, or collapses.

Question 14

Do you offer commercial sewer line services?

Accepted Answer

Yes, we offer commercial sewer line services. We can inspect, clean, and repair your commercial sewer lines. We also offer trenchless sewer repair methods, like pipe lining or pipe bursting, allow us to repair or replace damaged sewer lines with minimal digging. This saves your landscaping, driveway, and often reduces project time and cost compared to traditional excavation.

Question 15

Why do I need a sump pump in my Ohio basement?

Accepted Answer

Sump pumps are crucial in Ohio, especially in areas with high water tables or during heavy rain and snowmelt. They protect your basement or crawlspace from flooding by automatically pumping out groundwater before it can cause damage and mold growth.

Question 16

How often should I test my sump pump?

Accepted Answer

It's good practice to test your sump pump every few months, especially before a heavy rain season. Ensure the pit is clear of debris and pour water into it to verify the pump activates and discharges water correctly. Also, check your battery backup system if you have one.

Question 17

How can I prevent frozen pipes in winter?

Accepted Answer

To prevent frozen pipes in Ohio winters: insulate exposed pipes in unheated areas (basements, crawlspaces, attics), let faucets drip slightly during extreme cold snaps, keep your thermostat at a consistent temperature, and seal air leaks near pipes.

Question 18

What should I do if a pipe bursts?

Accepted Answer

First, immediately shut off the main water supply valve to your house to minimize water damage. Then, call Allegiant Plumbing for emergency service. If water is near electrical appliances, turn off the electricity if you can do so safely.

Question 19

Are chemical drain cleaners safe to use?

Accepted Answer

We generally advise against using harsh chemical drain cleaners. They can damage your pipes over time, are harmful to the environment, and often only provide a temporary fix. Professional drain cleaning methods are safer and more effective.

Question 20

How can I improve my home's water pressure?

Accepted Answer

Low water pressure can be caused by various issues, including a partially closed main shutoff valve, a faulty pressure regulator, clogged pipes, or municipal supply problems. Our plumbers can diagnose the cause and recommend solutions like pipe cleaning, regulator adjustment/replacement, or identifying leaks.

Question 21

What are the benefits of installing a water softener?

Accepted Answer

If you have hard water in Columbus, a water softener can provide many benefits: prevents limescale buildup in pipes and appliances, improves soap lathering, results in softer skin and hair, and can extend the life of your water-using appliances.

Question 22

What is the best way to clean a clogged drain?

Accepted Answer

The best way to clean a clogged drain is to use a drain cleaner. We recommend using a drain cleaner that is safe for your pipes and the environment. We also recommend using a drain cleaner that is safe for your pipes and the environment.

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