Privacy Policy & Terms
How we collect, use, and protect your information, and the terms that govern commercial credit purchases.
SMS & Mobile Messaging Policy
Your information, including Mobile Contact information, will not be shared with any third party or affiliates for marketing/promotional purposes. Any Privacy Policy sections discussing information sharing exclude messaging opt-in and consent; that information will not be shared with any third parties.
You can opt-out of receiving text messages by replying STOP to any message and get further assistance by replying HELP. Message frequency may vary, and message & data rates may apply.
Information You Provide Directly
When you use our website or contact us, we may collect the following information:
- Name and contact information (email address, phone number)
- Details about your plumbing service request
- Information submitted through our contact forms
- Credit and financial information when applying for a commercial credit account
How We Use Your Information
We use the information we collect to:
- Respond to your service inquiries and schedule appointments
- Provide and improve our plumbing services
- Communicate with you about your service requests
- Send appointment reminders and service updates
- Evaluate creditworthiness and manage commercial credit accounts when applicable
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information only as needed to provide our services (for example, with service scheduling platforms) or as required by law. As stated above, messaging opt-in and consent information will not be shared with any third parties. For commercial credit accounts, we may share credit account status with other vendors as credit references, as described in the Terms & Conditions below.
Allegiant Plumbing uses Google Analytics to understand how visitors use https://www.allegiantplumbing.com.
Information We Collect
Google Analytics may collect information such as:
- Pages visited and interactions with the website
- Session and traffic information
- Approximate geographic location
- Browser, device, and operating-system information
- Referral sources
Google Analytics may use cookies or similar technologies to collect this information.
How We Use This Information
We use Google Analytics information to measure website traffic, understand how visitors interact with the website, identify technical issues, and improve the website's content and performance.
Google Analytics
Analytics information is transmitted to and processed by Google according to Google's privacy policies. We do not intentionally send names, email addresses, or other directly identifying information to Google Analytics. You may accept or decline analytics cookies through our cookie-consent popup. You may also control cookies through your browser settings or use the Google Analytics opt-out browser add-on.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. Our website uses SSL encryption and our contact forms are protected by Cloudflare Turnstile to prevent spam and abuse.
Commercial accounts
Terms & Conditions
The following terms and conditions apply to Allegiant Plumbing LLC's Commercial New Customer Application and govern credit purchases of labor and materials.
Agreement
The terms and conditions of this Commercial New Customer Application ("Application") shall, upon extension of credit to the Applicant (hereinafter known as "Customer") by Allegiant Plumbing LLC, any of its subsidiaries, branches, affiliates or divisions now existing or hereafter created (hereinafter collectively referred to as "Allegiant"), constitute a legally binding contract between Customer and Allegiant and shall supersede any and all conditions set forth in Customer's Purchase Order, whether the order is written or verbal. Any changes to this contract must be agreed to by both Customer and Allegiant in writing.
Purchase
In order to purchase Labor/Materials (as defined below) on credit, the Customer must submit an offer for payment in exchange for Labor/Materials in conformance with Allegiant's then current Labor/Materials Pricing ("Order"). Allegiant will accept that Order by shipping the Labor/Materials to the Delivery Point (as defined below). Orders that are not accompanied by payment shall be made on credit, in compliance with the provisions set out below.
Delivery
Allegiant, at Customer's request, shall deliver the requested products sold by Allegiant ("Labor/Materials") to a location designated by Customer that is acceptable to Allegiant ("Delivery Point"). All titles, risk of loss and/or damage shall pass to Customer immediately upon delivery at Delivery Point, even if Customer is not present. For direct shipments from manufacturers, title and risk of loss and/or damage passes to Customer at Delivery Point at time of delivery at Delivery Point. Customer shall inspect the Labor/Materials and must notify Allegiant of any shortages or improper delivery within 24 hours of delivery. Customer understands that all delivery dates are estimates and Allegiant shall not be responsible for failure or delay in delivery. Customer waives all claims for damages arising from delays in delivery, regardless of the cause. Requested deliveries may be cancelled by the Customer only if agreed to by Allegiant and upon payment of reasonable charges based upon expenses already incurred and commitments made by Allegiant.
Returns
Allegiant will accept return of material from Customer for credit upon written approval from Allegiant. Not all material will be accepted for return. Materials not acceptable for return may include but are not limited to special order, damaged, dirty or incomplete Materials. Returns may be subject to a restocking fee depending on the condition of the Materials and the manner in which the material is returned. Material will not be accepted for return if no request has been made. A written request for approval of return must be sent by Customer to Allegiant within 30 days of the date of delivery in order to be considered by Allegiant.
Limited Warranty
For new installations and new construction, Allegiant has a one-year workmanship warranty on plumbing work which runs from the date of completion. For service and repair calls on existing systems, Allegiant has a thirty-day workmanship warranty on plumbing work which runs from the date of completion. All warranty terms and conditions related to any Labor/Materials provided by Allegiant are set forth on Allegiant's website at allegiantplumbing.com/warranty and those terms, as amended from time to time, are incorporated herein as if fully rewritten here. This is the only warranty offered by Allegiant and THERE ARE NO OTHER WARRANTIES, EXPRESS OR IMPLIED, AND ALLEGIANT EXPRESSLY DISCLAIMS THE IMPLIED WARRANTY OF MERCHANTABILITY AND THE IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE. Customer agrees that its exclusive remedy against Allegiant for breach of any contract, warranty and/or any other duty arising out of the sale or use of Labor/Materials shall be as described on Allegiant's website. Under no circumstances shall Allegiant's liability exceed the purchase price of the Labor/Materials, regardless of the cause without exception.
Security Interest
In consideration for Allegiant allowing Customer to purchase Labor/Materials on credit, Customer hereby grants to Allegiant a lien on and a security interest in all of Customer's rights and interests in all products, Labor/Materials distributed by Allegiant, whenever sold, consigned, leased, rented or delivered, directly or indirectly, to or for the benefit of the Customer by Allegiant ("Collateral"). The Collateral secures the payment and performance of all of Customer's obligations under this contract, together with all accrued and accruing interest and charges, plus all costs incurred by Allegiant in collecting or enforcing the obligations, and/or in preserving, protecting or realizing on the Collateral. Customer hereby appoints Allegiant as its lawful agent and attorney-in-fact (with full powers of substitution) for the following purposes: executing on Customer's behalf and in Customer's name, all financing statements, financing statement changes, continuation statements, and other documents required in order to give Allegiant a continuing lien upon all or any part of the Collateral, and endorsing or collecting on Customer's behalf and in Customer's name all checks made payable by anyone jointly to Customer and Allegiant.
Payment
Invoices for delivered Materials will be sent to Customer at or near the time of shipment. Applicant agrees to pay for each invoice in full on or before the 30th of the month following the billing month ("Due Date"), TERMS = net 30th. Any invoice not paid within these terms may be subject to an interest charge of 1.5% per month (18% per annum) or the maximum amount allowed by law, whichever is less. All invoices are payable to Allegiant Plumbing LLC, 2235 McKinley Ave, Columbus, OH 43204. Customer must bring any billing dispute to the attention of Allegiant in writing within 10 business days from the date of receipt of invoice. If Customer does not pay all invoices in accordance with these terms, Allegiant reserves the right to suspend the account until all invoices beyond the Due Date are paid in full.
Default
Customer is in Default if: (i) Customer fails to pay any sum when due; (ii) Customer breaches or fails to comply with any other provision of this Application; (iii) any representation or warranty of Customer or any guarantor to Allegiant shall be false or misleading as of the date made or remade; (iv) anyone attempts to foreclose on or seize any of the Collateral or other property of Customer or any guarantor; (v) there is a change in the Customer's ownership or active management, which in Allegiant's opinion may have an adverse effect on Customer's ability to perform under this Application; (vi) Customer or any guarantor (a) becomes insolvent or unable to pay its debts when due, (b) generally fails to pay its debts when due, (c) applies for or consents to the appointment of a receiver, trustee, or other custodian over its assets, (d) makes an assignment for the benefit of creditors, or (e) admits in writing that it is unable to pay its debts; (vii) any bankruptcy, winding up, liquidation or similar Proceeding is filed by or against Customer or any guarantor; or (viii) any other event occurs which reasonably causes Allegiant to believe its prospect of payment by Customer or any guarantor has been impaired. If a default occurs, then all amounts owed by Customer will be immediately due and payable, and Allegiant, without notice, shall be entitled to exercise all rights and remedies available.
Collection Costs & Fees
If Customer is in Default, Customer agrees to pay any Costs of Collection of any unpaid balances, including but not limited to: invoices on account, Promissory Notes, NSF Checks, and finance charges. Costs of Collection may include but are not limited to: reasonable attorney's fees, debt collection agency fees, lien intent and lien costs, bond intent and bond claim costs, return check fees, and any interest accrued up to and during the time of default.
Conditions for Sale / Continuing Credit
Allegiant shall not be obligated to extend credit to Customer and may refuse to honor any request for Labor/Materials for any lawful reason, including but not limited to the occurrence of any of the following: any default of payment, any adverse change in the business or financial condition of the Customer or any guarantor, and/or any other event which shall reasonably cause Allegiant to believe that the prospect of payment or performance by Customer or any guarantor has been impaired.
Establishing / Maintaining Credit Worthiness
By signing this contract, Customer agrees to allow Allegiant to investigate the credit worthiness of Applicant, and Personal Guarantors if applicable, through at minimum but not limited to the following venues: listed trade and/or bank references, credit reports, and credit trade group associates; and Customer agrees to allow Allegiant to periodically request current information to verify the continuing credit worthiness of the Customer. Customer also agrees to allow Allegiant to provide credit references to other vendors regarding Customer's credit account status.
Severability
The provisions of this contract are severable. As such, the invalidity, in whole or in part, of any provision, clause or sentence of this contract shall not affect the validity or enforceability of any other provision, clause or sentence of this contract.
Access Indemnification and Liability Waiver
Customer understands that it is necessary for Allegiant to drive heavy trucks and other equipment across certain property to deliver Products and shall indemnify, defend, and hold Allegiant harmless from and against all damages, costs and/or expenses incurred by Allegiant in connection with any claim based upon, related to or resulting from any damage to said property, even if the damage is caused by negligence.
Representations and Warranties
Customer represents, warrants and agrees as follows: (i) all corporate and other formalities necessary to authorize execution and performance of this contract have been taken; (ii) there are no lawsuits or other proceedings pending or threatened against it by any person or any type of business entity which would adversely affect its ability to perform under this contract; (iii) financial statements and all other financial information supplied by Customer to Allegiant in this Application are correct, and fairly present the financial condition of Customer on the date of this Application; (iv) to the best of Customer's knowledge, there will be no material (defined as 10%) decrease in the value of its assets or material increase in the amount of its liabilities after the date of this contract; (v) each Order made by Customer is, and shall be, a separate request for credit; and (vi) all representations and warranties given by Customer to Allegiant in the Application, the financial information, and/or this Application are continuing and shall be deemed remade by Customer concurrently with each Order.
Questions or Changes
We may update this privacy policy and these terms from time to time. If you have any questions about this policy, our terms, or how we handle your information, please contact us.
For questions about this Privacy Policy, contact:
Allegiant Plumbing
[email protected]
Last updated: July 21, 2026