Question 1

What types of plumbing services do you offer?

Accepted Answer

We provide a comprehensive range of residential and commercial plumbing services. This includes leak repairs, drain cleaning, fixture installation (toilets, faucets, sinks), water heater services (tank and tankless), sump pump installation and repair, main water line and sewer line services, gas line services, kitchen and bathroom remodeling plumbing, and new construction plumbing.

Question 2

Do you offer emergency plumbing services in Columbus?

Accepted Answer

Yes. Allegiant Plumbing provides emergency plumbing services across Columbus and Central Ohio for urgent problems like burst pipes, major leaks, sewer backups, and no hot water. We also offer same-day service whenever possible. If you're dealing with a plumbing emergency, give us a call at (614) 824-5002 and we'll get someone out to you as quickly as we can.

Question 3

What causes clogged drains?

Accepted Answer

Clogged drains usually happen from everyday stuff building up over time—things like hair, soap scum, grease, food scraps, or even small items that accidentally go down the drain. Sometimes, if clogs keep coming back or you notice multiple drains slowing down at once, it can point to a bigger issue deeper in the plumbing system, like heavy buildup or even tree roots affecting the main sewer line. If that's happening, it's a good idea to have a professional take a look.

Question 4

Do you offer sewer line camera inspections for drain problems?

Accepted Answer

Yes. If you're dealing with frequent clogs or slow drains, we can run a sewer camera through the line to see exactly what's going on. It lets us spot the real issue—whether it's buildup, a blockage, or a damaged pipe—so we're not guessing and can recommend the right fix the first time.

Question 5

Do you offer commercial sewer line services?

Accepted Answer

Yes, we offer commercial sewer line services. We can inspect, clean, and repair your commercial sewer lines. We also offer trenchless sewer repair methods, like pipe lining or pipe bursting, allow us to repair or replace damaged sewer lines with minimal digging. This saves your landscaping, driveway, and often reduces project time and cost compared to traditional excavation.

Question 6

What is a sump pump discharge line and why does it matter?

Accepted Answer

A sump pump discharge line is the pipe that carries water your sump pump removes from your basement or crawl space and sends it safely away from your home. If that line gets blocked, freezes, breaks, or isn't installed correctly, the water can back up and put your home at risk for flooding. In Central Ohio, where heavy rain and snowmelt are common, having proper drainage is especially important. Allegiant Plumbing can inspect, repair, or install discharge lines to help keep water moving away from your foundation like it should.

Question 7

Are chemical drain cleaners safe to use?

Accepted Answer

We generally advise against using harsh chemical drain cleaners. They can damage your pipes over time, are harmful to the environment, and often only provide a temporary fix. Professional drain cleaning methods are safer and more effective.

Question 8

What should I do if my drain is clogged?

Accepted Answer

For minor clogs, you can try a plunger or a basic drain snake to clear the blockage. Avoid using harsh chemical drain cleaners, since they can damage your pipes and usually don't solve the root problem. If the clog keeps returning, or more than one drain in your home is backing up, it's best to schedule a professional drain cleaning. A plumber can fully clear the line and help prevent future issues.

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