Question 1

What types of plumbing services do you offer?

Accepted Answer

We provide a comprehensive range of residential and commercial plumbing services. This includes leak repairs, drain cleaning, fixture installation (toilets, faucets, sinks), water heater services (tank and tankless), sump pump installation and repair, main water line and sewer line services, gas line services, kitchen and bathroom remodeling plumbing, and new construction plumbing.

Question 2

Do you provide free estimates for plumbing work?

Accepted Answer

It depends on the service. For straightforward **replacements**, such as installing a new toilet or sump pump, we can typically provide a free estimate via phone, email, or our contact form. However, for **repairs** (like fixing a running toilet) or issues requiring troubleshooting, an on-site assessment is needed. For these diagnostic visits, there is an **$89 service fee** to have a technician analyze the problem and provide an accurate quote.

Question 3

Why do I need a sump pump in my Ohio basement?

Accepted Answer

Sump pumps are crucial in Ohio, especially in areas with high water tables or during heavy rain and snowmelt. They protect your basement or crawlspace from flooding by automatically pumping out groundwater before it can cause damage and mold growth.

Question 4

How often should I test my sump pump?

Accepted Answer

It's good practice to test your sump pump every few months, especially before a heavy rain season. Ensure the pit is clear of debris and pour water into it to verify the pump activates and discharges water correctly. Also, check your battery backup system if you have one.

Question 5

What is a sump pump discharge line and why does it matter?

Accepted Answer

A sump pump discharge line is the pipe that carries water your sump pump removes from your basement or crawl space and sends it safely away from your home. If that line gets blocked, freezes, breaks, or isn't installed correctly, the water can back up and put your home at risk for flooding. In Central Ohio, where heavy rain and snowmelt are common, having proper drainage is especially important. Allegiant Plumbing can inspect, repair, or install discharge lines to help keep water moving away from your foundation like it should.

Question 6

Why does my sump pump keep running?

Accepted Answer

If your sump pump seems to be running all the time, it could be due to heavy groundwater, a stuck float switch, a clogged discharge line, or a pump that's not properly sized for your home. It's normal for a sump pump to run more frequently during periods of heavy rain, but continuous operation can be a sign that something isn't working as it should. Allegiant Plumbing can inspect your system, identify the cause, and make sure your sump pump is protecting your home properly.

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Sump Pump Systems in Upper Arlington

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